FAQ
CAN I CANCEL OR CHANGE MY ORDER?
No, once an order has been placed, it cannot be canceled or changed. Orders are promptly forwarded to our production team for processing.
DO YOU SHIP DOMESTIC AND INTERNATIONAL?
Yes, we offer free shipping for domestic orders. International orders are subject to standard shipping charges.
CAN I CUSTOMIZE MY ORDER?
Yes, we offer customization options to cater to your specific preferences. If you have particular details or requirements you'd like to incorporate into your order, please feel free to share them with us. You can connect with our online or in-store team via email or phone to discuss your customization needs in detail. Whether it's alterations to the design, fabric, color, or any other aspect, our dedicated team will work closely with you to bring your vision to life. Let us know your ideas, and we'll ensure that your order is tailored to perfection just for you.
HOW CAN I TRACK MY ORDER?
You can track your order through the "track your order" section under our return & exchange policy.
WHAT DO I DO IF I RECEIVE A DAMAGED ORDER?
While we take utmost care in packaging and delivery, if you receive a damaged product, kindly send us pictures or videos of the garment along with the order number. Our team will guide you through the process.
WHAT PAYMENT METHODS DO YOU ACCEPT?
We accept various payment methods including all international debit/credit cards, online transfers, and credit notes.
DO I HAVE TO REGISTER TO SHOP?
Registration is not mandatory. You can shop as a guest on our website.
HOW CAN I FIND THE RIGHT SIZE?
Size charts are available under every product to help you match your measurements accurately.
WHAT SHOULD I DO IN CASE OF A FAILED TRANSACTION?
Please reach out to our customer care team with details of the failed transaction. We will assist you accordingly.
DO YOU ACCEPT CASH ON DELIVERY?
No, we do not accept cash on delivery. All order payments must be made in advance.
ARE THERE ANY EXTRA CHARGES BESIDES INTERNATIONAL SHIPPING?
We sell our products as is. For customization requests, please contact our online or in-store teams. Charges vary based on the requested customization.
HOW LONG DOES IT TAKE TO RECEIVE MY ORDER?
The approximate timeline to receive your order is between 4 to 6 weeks.
I AM BASED OUT OF INDIA. CAN I PLACE AN ORDER FOR DELIVERY WITHIN INDIA?
Yes, shipping within India is free. You can proceed with placing your order following the regular steps.